Kondalilla Eco Resort

61-69 Kondalilla Falls Road, Flaxton
Queensland 4560
Phone: 07 5445 7650
Email: hello@kondalillaecoresort.com .                                                                                                                                                                            

Tax ID 13 602 842 777


20 Jan 2019


Important Information

Please read carefully:

TRAVELLER ACCOMMODATION PROVIDERS (LIABILITY) ACT 2001. The Traveller Accommodation Providers (Liability) Act 2001 changes the common law about Innkeeper's liability. Under the Act, an accommodation provider may be liable to make good any loss of a guest's property in certain circumstances even though the loss is not caused by the fault of the accommodation provider, or the provider's agent. The strict liability of the accommodation provider under the Act: - Applies only to a guest of the accommodation provider on a day when an accommodation unit is provided for the use of the guest; - Is limited to $AUS250 for each accommodation unit provided for the use of the guest on the day, unless the guest's property was placed in safe custody facilities; - Does not cover motor vehicles and things owned by the guest left in or on motor vehicles. (Note: words appearing in italics and bold have a special meaning under the Traveller Accommodation Providers (Liability) Act 2001).

PRIVACY. Kondalilla Eco Resort sometimes mails or emails marketing related information to customers, to keep them up to date with special offers, improvements, award wins, etc. The Management of Kondalilla Eco Resort respects your privacy. If you do not wish to receive such marketing related information, please tick the following box: please remove me from your marketing database. Please note: Our Privacy Policy is available on our website or at reception.

INDEMNITY/CANCELLATION POLICY. Guests staying at Kondalilla Eco Resort take full responsibility for any damage and/or breakages incurred during their stay. Kondalilla Eco Resort takes no responsibility for any damage, lost or stolen items from accommodation or vehicles and suggests that guests securely lock their accommodation and/or motor vehicle when unoccupied. No refunds will be issued. Cancellations within 48 hours will incur the first night's stay charge. Please ensure rubbish is removed and placed in the council bins located throughout the property, dishes are washed and cleared away as an additional cleaning fee of $50 may apply and the room is left secured. Please refrain from smoking inside your cabin or a a minimum fee of $150 will be charged for additional cleaning.

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